A. 1 We are committed to updating our Privacy Policy if there is a change in our personal information handling practices or developments in applicable law. We expect to conduct an annual review to validate that our Privacy Policy provides appropriate notice to our guests regarding our data handling practices. We aim to provide timely notice to our guests if we make material changes to our privacy policies. Should guests have any questions or concerns regarding data privacy, please contact us with questions or concerns regarding data privacy. This version was last edited on January 15th of 2024.
What personally identifiable information includes:
PII includes name, address, social security number or other identifying number or code, telephone number, email address, gender, race, birth date, and geographic indicator
Who finds out about your payment information and other personal information:
PractiPUP does not sell your data or login information at all. We believe in data privacy, and we configured strict settings, so we are not collecting more data that is needed for us to engage in business with you.
With that being said, we are using third party services to offer you better features. We set the settings of PractiPUP, so that your data is as protected as possible. Your data may be collected by our cloud host, and HubSpot as you schedule meetings, engage with our Doggo bot, message us, or browse PractiPUP.com. Please contact PractiPUP directly for a list of third party companies and services we use in our business.
What information is collected?
- We collect your web activity on our website. When you schedule a meeting, interact with our Doggo chat bot, read pages, leave reviews, make referrals, and other interactions.
- App, browser and device information, including but not limited to cookies
- Personally identifiable information when you book with us, or when you contact us
- Types of content you view or interact with, and how you interact with it
- Purchases or other transactions you make, including credit card information
- The time, frequency and duration of your activities and business with us
- The details you share with us when you participate in our monthly raffle
- The details you share when you join our email list
- Any communication you have with us, including but not limited to emails, text, phone calls, surveys, reviews, referrals, bookings, and more
- Information you give our human personnel directly
When you post on our social media sites, our website, and otherwise broadcast using your account, any details you share will not be private. According to our Terms of Service, we may use you and your dog for marketing purposes, but we will never sell your data. If this ever changes, and if it will affect you, and we will our client list, and update this page to reflect the new changes.
How long your data is retained:
PractiPUP saves client details such as email, phone, and name as records, so that we may offer you future discounts promotions. PractiPUP will never sell or share your data.
We use third party services to offer you better web features. Details like your financial data, website activity, address, name, and other details are saved on the third party companies’ servers and is subject to the terms of their privacy policy and terms of service. We do not accept the liability on behalf of these companies, as they have their own admins, audits, policies, and compliance matters to manage.
PractiPUP will use your personal information to:
- Contact you about your account, purchases, promotions, marketing offers, and events
- Run our business
- Bill you for our services
- Any lawsuits and legal actions
- Draft and create documents and content including but not limited to reminders, Adobe Sign, invoices, receipts, and more
- Send you marketing offers
- Improve our business, products, and services
- Business and web analysis